Citizens Advice Bureau

Benefits for people who are sick or disabled

What help is available
The Benefit Enquiry Line
Working Tax Credit
Benefits for people who cannot work
Statutory Sick Pay
Employment and Support Allowance
Incapacity Benefit
Severe Disablement Allowance
Benefits for the extra costs of disability
Disability Living Allowance
Attendance Allowance
Benefits for accidents at work and industrial diseases
Disablement Benefit
Benefits for people injured in the Armed Forces
Benefits for carers
If you need help to claim or collect benefits
Benefits abroad

The Benefit Enquiry Line

The Department for Work and Pensions (DWP) run a telephone helpline giving information on benefits for sick and disabled people, their representatives and carers. This is called the Benefit Enquiry Line (BEL). In Northern Ireland, the Benefit Enquiry Line is run by the Social Security Agency. The helpline also offers help filling out claim forms over the phone when you are applying for Disability Living Allowance and Attendance Allowance.

In England, Wales and Scotland, you can contact the Benefit Enquiry Line on:

Tel: 0800 88 22 00
Textphone: 0800 24 33 55

You can also use the RNID Typetalk service.

The Benefit Enquiry Line is open 8.00 am to 6.00 pm Monday to Friday.

In Northern Ireland, you can contact the Benefit Enquiry Line on:

Tel: 0800 220674
Textphone: 0800 243787

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This is a very helpful post Wen. I'm sure many people don't know half of those services even exist.

exactly why i posted this bill.
I actually came across it on a post i made over on Angels of life, must have been while mark was still with us and i knew what it was like to struggle to get help and support so i decided to share what i knew.

Obviously ive made seperate posts over here to make sure all the links are still working, but sure, if it can help anyone il be over the moon xxx